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Copy and adjust some tours

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Stefan Bethke 2024-09-26 20:18:12 +02:00
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20 changed files with 211 additions and 26 deletions
content/en/posts
faq.md

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content/en/posts/faq.md
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@ -27,7 +27,7 @@ A group of people from CCCHH hat worked tirelessly the past few weeks to find in
### Do I need a ticket?
Yes, definitely. The tours have limited capacity only, so we need you to get a ticket to participate so we can plan and run these propertly.
Yes, definitely. The tours have limited capacity only, so we need you to get a ticket to participate so we can plan and run these properly.
Please get your desired **[ticket in the Ticket Shop](https://hackertours.hamburg.ccc.de/hackertours/38c3/)** or place yourself on the waiting list!
@ -35,8 +35,6 @@ Please get your desired **[ticket in the Ticket Shop](https://hackertours.hambur
**All tours start and end** at CCH. **Please arrive on time** at the Hackertours Desk at the announced time, so we have time to check your ticket and have a chance to re-assign leftover spots to people on the waiting list! **If you do not come on time, we will give your ticket to somebody else.**
This also the **last chance to pay for your ticket**. If the ticket is not paid until the published start of the tour, we will try and give the seat to somebody else.
Our Hackertours Escorts will organize the tour group to travel to the location together (see below).
Alternatively, you can make your way to **the location by yourself. In this case please contact us as soon as possible** so we can give the escorts your name. Otherwise, we will assume that you will not take part in the tour, and give your seat to somebody else. Also, you need to have paid your ticket already to meet up at the location of the tour. If you have not done so via bank transfer in advance, then bring the correct amount in cash to the hackertours desk well in advance. You can find the arrival times at the locations in the [tour descriptions]({{< relref "38c3" >}}).
@ -45,7 +43,7 @@ At the **published start timewe will reassign tickets to people in line at the H
### How do I get to the location of the tour?
Your tour admission price does **not** include a public transport ticket. The Hackertours Escort will help you navigate the public transport jungle of Hamburg! We use public transport to get to all locations, for which you will need a ticket. If you have a Deutschlandticket, or have a (multi) day pass to get to and from CCH, you're golden. For everybody else, we'll organize a ticket purchase at the station, for example by putting together groups of five for group tickets. It can't hurt to have 10 to 15 Euros in coins with you to purchase tickets.
Your tour admission price does **not** include a public transport ticket. But don't fret, the Hackertours Escort will help you navigate the public transport jungle of Hamburg! We use public transport to get to all locations, for which you will need a ticket. If you have a Deutschlandticket, or have a (multi) day pass to get to and from CCH, you're golden. For everybody else, we'll organize a ticket purchase at the station, for example by putting together groups of five for group tickets. It can't hurt to have 10 to 15 Euros in coins with you to purchase tickets.
### I need help reaching the location of the tour
@ -57,15 +55,13 @@ Please check the description of the respective [Tour]({{< relref "38c3" >}}). Un
### I don't speak German. Can I still take part in the tour?
Some of the tours are offered in English, as well. Please check the description of the respective [Tour]({{< relref "38c3" >}}). Even if the tour guide will give the tour mainly in German, many participants are willing to help translate on the spot.
Some of the tours are offered in English, as well. Please check the description of the respective [tour]({{< relref "38c3" >}}). Even if the tour guide will give the tour mainly in German, many participants are willing to help translate on the spot.
### How can I pay? Directly at the venue?
### How can I pay?
For some tours the operator is charging a fee. You will need to pay your ticket in advance. Make sure to post your **bank transfer on Dec 21st the latest**. Alternatively, you can pay your ticket in **cash at the Hackertours Desk** in person. The desk will be ready to receive your payment at the following times:
Some of the tours charge an entrance fee. To make it as easy as possible for everyone, you pay Hackertours when purchasing the ticket, and Hackertours makes sure all participants can start the tour without further delay (like having to wait in line at the ticket counter)
* Day 1: 12:00 to 18:00
* Day 2: 10:00 to 16:00
* Day 3: 10:00 to 18:00
For this to work, you will need to pay your ticket in advance. Make sure to post your **bank transfer on Dec 23st the latest**. When you book tickets, the system will show you how many days you have to pay. If you don't pay in time, we will return the tickets to the shop for sale to somebody else.
When you purchase your tickets in the [Ticket Shop](https://hackertours.hamburg.ccc.de/hackertours/38c3/), you will receive an email with the bank account details and a custom "note to payee" value to identify your purchase. Please follow the instructions in that email. If for some reason you don't have that email, but you do have your code, you can use this information:
* Note to Payee: the purchase code for your ticket
@ -73,17 +69,17 @@ When you purchase your tickets in the [Ticket Shop](https://hackertours.hamburg.
* BIC: GENODEF1SLR
* Name of Bank: VR-BANK ABG-LAND / SKATBANK
If you can't pay by bank transfer, please bring the exact amount in cash to the Hackertours Desk prior to your tour.
If you can't pay by bank transfer, please contact us, we will see what we can do.
### Already fully booked? Can I still come?
We have **waiting lists** for all tours. Even if your favorite tour is already fully booked, there is still a chance to get a seat via the waiting list. We will re-assign seats people on the waiting list as they become available, on a first-come, first-served basis.
We have **waiting lists** for all tours. Even if your favorite tour is already fully booked, there is still a chance to get a seat via the waiting list. We will re-assign seats to people on the waiting list as they become available, on a first-come, first-served basis.
**The remaining seats will be re-assigned on the spot at the Hackertoursd esk**. Please stop by the desk right before the tour starts for your chance to snap up one of those tickets.
### I can't come :-(
If you cannot take part in the tour, please return your ticket, so others have a chance to participate! Simply use the [Ticket Shop](https://hackertours.hamburg.ccc.de/hackertours/37c3/) to return it, or send us a mail at [ticket@hackertours.hamburg.ccc.de](mailto:ticket@hackertours.hamburg.ccc.de). Thank you!
If you cannot take part in the tour, please try to find somebody else interested in taking your place. If that's not possible for you, please contact us at [ticket@hackertours.hamburg.ccc.de](mailto:ticket@hackertours.hamburg.ccc.de).
### Help, nothing's working!