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Further clarifications

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Stefan Bethke 2023-12-18 13:06:50 +01:00
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content/en/posts
faq.md

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content/en/posts/faq.md
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@ -30,12 +30,15 @@ Please get your desired **[ticket in the Ticket Shop](https://hackertours.hambur
### Where and when do we meet up?
**All tours start and end** at CCH. **Please arrive on time** at the Hackertours Desk at the announced time, so we have time to check your ticket and have a chance to re-assign leftover spots to people on the waiting list!
**All tours start and end** at CCH. **Please arrive on time** at the Hackertours Desk at the announced time, so we have time to check your ticket and have a chance to re-assign leftover spots to people on the waiting list! **If you do not come on time, we will give your ticket to somebody else.**
This also the **last chance to pay for your ticket**. If the ticket is not paid until the published start of the tour, we will try and give the seat to somebody else.
Our Hackertours Escorts will organize the tour group to travel to the location together (see below).
Alternatively, you can make your way to **the location by yourself. In this case please contact us as soon as possible** so we can give the escorts your name. Otherwise, we will assume that you will not take part in the tour, and give your seat to somebody else. Also, you need to have paid your ticket already to meet up at the location of the tour. If you have not done so via bank transfer in advance, then bring the correct amount in cash to the hackertours desk well in advance. You can find the arrival times at the locations in the [tour descriptions]({{< relref "tours" >}}).
At the **published start timewe will reassign tickets to people in line at the Hackertours desk**, if seats are available.
### How do I get to the location of the tour?
@ -71,7 +74,9 @@ If you can't pay by bank transfer, please bring the exact amount in cash to the
### Already fully booked? Can I still come?
We have **waiting lists** for all tours. Even if your favorite tour is already fully booked, there is still a chance to get a seat via the waiting list. You can also come to the Hackertours Desk right before the tour starts to take over for people who had to drop out at the last minute.
We have **waiting lists** for all tours. Even if your favorite tour is already fully booked, there is still a chance to get a seat via the waiting list. We will re-assign seats people on the waiting list as they become available, on a first-come, first-served basis.
**The remaining seats will be re-assigned on the spot at the Hackertoursd esk**. Please stop by the desk right before the tour starts for your chance to snap up one of those tickets.
### I can't come :-(